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Organizational Implants and Logistics Service Innovation: A Relational Social Capital Perspective
| 题名： | Organizational Implants and Logistics Service Innovation: A Relational Social Capital Perspective |
| 其他题名： | Adler,P.S.,and S.W.Kwon.2002."Social Capital:Prospects for a New Concept."Academy of Management Review 27(1):17-40. |
| 正文语种： | 英文 |
| 作者： | Scott J. Crawe |
| 关键词： | Logistics service providers;3PL;knowledge exchange;relational social capital;service innovation;survey methods |
| 摘要： | Though many companies are placing or implanting employees within supply chain partners' firms for the purposes of improving organizational and supply chain performance, research to date has not suf-ficiently addressed the outcomes of organizational implantation. Our research is specifically focused on the impact that logistics service provider (LSP) implantation has on logistics service innovation for the customer. In a dyadic study pairing 81 LSP implants with their customers, we assess the direct linkage of interorganizational task interdependence, as well as the mediating effects of relational social capital and knowledge exchange on the logistics service innovation of the customer. Empirical analysis revealed significantly more logistics innovation for those customers hosting implants. The logistics innovation is attributable to fully mediated relational social capital and knowledge exchange capa-bilities in the implantation relationship. Managerial directions related to our findings, as well as possibilities for future implantation-related research, are discussed. |
| 出版年： | 2014 |
| 论文唯一标识： | T-83Y2014V53N02005 |
| 英文栏目名称： | Articles |
| 期刊名称： | Transportation Journal |
| 拼音刊名(出版物代码)： | T-83 |
| 卷： | 53 |
| 期： | 02 |
| 页码： | 180-210 |
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