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DANNY LEVY
| 题名： | DANNY LEVY |
| 正文语种： | 英文 |
| 作者： | Janna Starcic |
| 关键词： | department；customer；executive；authority；private；levy；mbta；sector；where；agency |
| 摘要： | As chief customer ofcer, Danny Levy, a regular user of the MBTA, is responsible for improving the daily experience of riders. Prior to joining the MBTA last year, Levy served as chief marking ofcer for the Massachusetts Port Authority, where she headed up a 10-person department at the $800 million agency. METRO Executive Editor Janna Starcic spoke to Levy about her role, how she is helping the MBTA become more customer-centric, and lessons to learn from the private sector. |
| 出版年： | 2019 |
| 期刊名称： | Metro |
| 卷： | 115 |
| 期： | 10 |
| 页码： | 8-11 |
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