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e-Transit: Electronic Business Strategies for Public Transportation, Volume 4: Advanced Features of Transit Websites
| 题名： | e-Transit: Electronic Business Strategies for Public Transportation, Volume 4: Advanced Features of Transit Websites |
| 责任者： | National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Multisystems Inc and Matthew Coogan |
| 关键词： | Transportation and Infrastructure — Administration and Management Transportation and Infrastructure — Data and Information Technology Transportation and Infrastructure — Public Transportation |
| 学科分类： | 暂无分类 |
| 摘要： | TRB's Transit Cooperative Research Program (TCRP) Report 84: e-Transit: Electronic Business Strategies for Public Transportation, Volume 4: Advanced Features of Transit Websites includes automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management. Table of Contents Foreword & Contents Section 1: Preface: Section 2: Executive Summary Section 3: Research Opportunity and Objectives Section 4: Methodology and Results Section 5: Itinerary Planning Systems (3.3 MB PDF) Section 6: Real-Time Display, Notifications Systems, and CRM (2.7 MB PDF) Section 7: Transit Web Site Technology Considerations Section 8: Cross-Cutting Issues of Advanced Transit Web Site Features Section 9: Notable Project Innovations and Opportunities for Further Research Appendix A: Summary Bibliography for Web-based Customer Information Appendix B: Contact Information for Customer Information Survey Appendix C: Telephone Interview Invitation Letter Appendix D: Survey Outline for Itinerary Planning |
| 出版机构： | Transportation Research Board |
| 提交日期： | 2003 |
| 报告类型： | 科技报告 |
| 资源类型： | 科技（咨询、行业）报告 |
| 初始创建时间： | 2003 |
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