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Transit, Call Centers, and 511: A Guide for Decision Makers
| 题名： | Transit, Call Centers, and 511: A Guide for Decision Makers |
| 责任者： | National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program |
| 关键词： | Transportation and Infrastructure — Administration and Management Transportation and Infrastructure — Passenger Transportation Transportation and Infrastructure — Policy Transportation and Infrastructure — Public Transportation Transportation and Infrastructure — Terminals and Facilities |
| 学科分类： | 暂无分类 |
| 摘要： | TRB’s Transit Cooperative Research Program (TCRP) Report 134: Transit, Call Centers, and 511: A Guide for Decision Makers explores the operational characteristics of 511 telephone traveler information systems and examines how 511 systems interact with transit system call centers. This report inventories existing 511 systems throughout the country, documents the extent of transit participation and transit agency experiences with 511, and presents guidance to assist transit agencies and 511 system administrators in determining a transit-511 telephone strategy. |
| 出版机构： | Transportation Research Board |
| 提交日期： | 2009 |
| 报告类型： | 科技报告 |
| 资源类型： | 科技（咨询、行业）报告 |
| 初始创建时间： | 2009 |
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