原文传递
10 ways to handle complaints brilliantly
| 题名： | 10 ways to handle complaints brilliantly |
| 正文语种： | 英文 |
| 作者： | Debbie Kirlew |
| 关键词： | handle；customer；sines；well；else；good；with；fails；even；defence |
| 摘要： | A well written procedure for dealing with customer grievances is good for business and can even be a legal defence if all else fails |
| 出版日期： | 2016.03 |
| 出版年： | 2016 |
| 期刊名称： | AM-Automotive Management |
| 卷： | A156 |
| 期： | No.03 |
| 页码： | 78-79 |
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