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SMART TRAVELER AUTOMATED RIDEMATCHING SERVICE LESSONS LEARNED FOR FUTURE ATIS INITIATIVES.
| 题名： | SMART TRAVELER AUTOMATED RIDEMATCHING SERVICE LESSONS LEARNED FOR FUTURE ATIS INITIATIVES. |
| 作者： | Golob-JM; Giuliano-G |
| 关键词： | ADVANCED-TRAVELER-INFORMATION-SYSTEMS; SMART-TRAVELER-AUTOMATED-RIDEMATCHING-SERVICE; DEMONSTRATION-PROJECTS; CARPOOLING-; AUTOMATED-MESSAGING-SYSTEMS; FAILURES- |
| 摘要： | An evaluation study of the Smart Traveler Automated Ridematching Service is reported. This advanced traveler information system (ATIS) demonstration used a fully automated Touch-Tone telephone system to offer real-time ride matching service for just 1 day or for conventional carpool arrangements. An innovative feature was an automated messaging system in which a computer was used to dial up and leave recorded messages with potential matches. The system failed to perform as intended, and problems were experienced with the generation of computer-based reports for monitoring purposes. The demonstration revealed a low level of use and a mismatch with the needs of the market. Lessons are drawn for future ATIS initiatives. |
| 总页数： | Transportation Research Record. 1996. (1537) pp23-29 (7 Tab., 12 Ref.) |
| 报告类型： | 科技报告 |
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