摘要: |
This digest describes findings from a follow-on study designed to analyze in greater detail the data obtained from the agency and general manager surveys on contracting conducted as part of the study, "Contracting for Bus and Demand-Responsive Transit Services: A Survey of U.S. Practice and Experience." The original study was published as Transportation Research Board Special Report 258. Following a brief introduction, the findings of the original study are summarized and the results of the detailed analyses undertaken in the follow-on study are presented. This digest focuses on key additional findings generated by the follow-on study, including (1) correlation of overall satisfaction (as measured by meeting expectations) with benefits/problems and reasons for contracting, as well as correlation of willingness to contract now with benefits/problems and reasons for contracting, (2) an in-depth analysis of advice offered by general managers, (3) individual and joint effects of system size and type of service contracted, and (4) further analysis of factors related to responsibilities for various functions associated with contracting transit service. |