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Metropolitan Model Deployment Initiative: Seattle, Washington. Travelers' Use of the WSDOT Traffic Conditions Web Site: Customer Satisfaction Evaluation
| 题名： | Metropolitan Model Deployment Initiative: Seattle, Washington. Travelers' Use of the WSDOT Traffic Conditions Web Site: Customer Satisfaction Evaluation |
| 作者： | Cluett, C. |
| 关键词： | Internet; Traffic congestion; Traffic conflicts; Traffic disturbances; Informattion dissemination; Washington(State); Metropolitan areas; Real-time information; Decision making; CD-ROM |
| 摘要： | The Washington State Department of Transportations (WSDOT) Internet traffic conditions web site was initially established in the mid-1990s to provide travelers in the Puget Sound area with current traffic conditions and other traveler information. Traffic information web sites are being used around the country as valuable sources of information about traffic conditions, incidents, construction, traffic speeds, and links to other relevant data to help travelers make more efficient, safer, and better informed decisions. The Customer Satisfaction team is evaluating how travelers are using this information at the Metropolitan Model Deployment Initiative (MMDI) sites using data gathered in focus groups, surveys, and analysis of web use logs. This report assesses traveler use of the WSDOT traveler information web site in Seattle and the greater Puget Sound area by analyzing the web use logs that recorded individual activity on this site between May 1998 and April 1999. |
| 总页数： | pp30 |
| 报告类型： | 科技报告 |
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