题名: |
UNDERSTANDING AIRPORT DELAY AND CONGESTION: CUSTOMERS' VIEW. |
作者: |
Mitchell-KP |
关键词: |
Aviation-; Corporations-; Customer-perspective; Customers-; Gridlock-; Interviewing-; Meetings-; Questionnaires-; Surveys- |
摘要: |
This seminar presentation presents the customers' perspective on aviation gridlock. The author surveyed 65 major corporations by questionnaire and interviewed about half of these customers by phone. These corporate business travelers were asked to outline what their sense of the problem of gridlock is, how far-reaching it is, its impact, their needs as business travelers and organizations that sponsor business travel, and what their sense of solutions might be. |
总页数: |
Conference Title: Aviation Gridlock: Understanding the Options and Seeking Solutions. Phase 1: Airport Capacity and Demand Management. Location: Washington, D.C. Sponsored by: Federal Aviation Administration |
报告类型: |
科技报告 |