摘要: |
IN A RECENT LTL FREIGHT CLASS held online by SMC, three LTL executive guest panelists responded to a question about freight payment. I was surprised by their answer. The three major carriers responded that they were still dealing largely with paper invoices and pre-audit/ pay firms and post auditors all locked into match-pay processes. Indeed, this is a very expensive process for the carrier to receive payment as well as for payables processing on the part of the shipper. Let's see if it could be done better. But first, let's consider this business case. LTL freight is estimated to be a $35 bil-lion-per-year market sector, with 25 carriers invoicing 90% of that. Let's say billing and collections costs are a mere 3% of revenue. For the moment, we'll ignore uncollected receivables and consider counting administration, collections, and borrowing on receivables. |