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BUILDING CUSTOMER TRUST
| 题名： | BUILDING CUSTOMER TRUST |
| 正文语种： | eng |
| 作者： | JOHN BURKHAUSER |
| 摘要： | Many customers do not trust automotive repair shops. And it has been this way for a long, long time. In many cases, unfortunately, that distrust can be warranted by what some shops have done to their customers. Mind you, it is only a few shops that cause these problems. But just like how a couple of bad apples in the barrel can make others turn bad, these shops can ruin it for other shops, too. |
| 出版年： | 2021 |
| 期刊名称： | Motor age |
| 卷： | 140 |
| 期： | 1 |
| 页码： | 14,16 |
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