摘要: |
In a year that has seen the car retailing model evolve like no other in the face of COVID-19 and the subsequent impact economically, the role of insurance products that reduce risk and offer customers peace of mind have moved up the agenda. With the presence of PCP and PCH finance continuing to dominate the financing landscape, the value of GAP (and for other buyers RTI) has arguably never been a more important consideration for customers seeking financial certainty. Aside from the positive customer outcomes that should result from a compliant GAP sale, the revenue stream that is represented by Insurance products such as GAP will become even more crucial in the future - especially if finance commission levels do come under pressure in 2021. |