摘要: |
Despite the COVID-19 pandemic, some dealerships are continuing to hire staff and, for safety reasons, many have been forced to move all or part of the process online. That has been extended to onboarding new employees remotely, driven by the need for social distancing, home working and the rise of video conferencing. While it's not always feasible to do some aspects digitally, many dealers have already transferred their entire onboarding process to online. Drayton Motors is a motor retailer which was ahead of the curve. It took the decision to digitalise its onboarding back in 2015. Initially, this involved simply getting employees to e-sign their employment contracts. It has since been developed to include other documents such as GDPR and health and safety agreements, and, more recently, videos showing how to deal with customers in a COVID-19 safe environment. |