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原文传递 Strategic Management Research Needs for State Departments of Transportation; Transportation research circular

题名：	Strategic Management Research Needs for State Departments of Transportation; Transportation research circular
作者：	Gilliland, C. W.
关键词：	State highway departments; Research needs; Meetings; Strategies; Transportation departments; State planning; Lessons learned; Performance; Organizational effectiveness; Process evaluation
摘要：	State Department of Transportation are operating in an environment of unprecedented change. Changing demands related to transportation services, new technologies, workforce composition, stakeholders' concerns, and a constantly changing political environment create both future uncertainty and a need for institutional change. In response to these challenges, state departments of transportation (DOTs) have undertaken a range of initiatives such as strategic planning, restructuring, performance measurement, process engineering, and outsourcing. AASHTO's report on 'The Changing State DOT' identified drivers of change and approaches being taken by state DOTs in change management. A 2-day workshop in Minneapolis from June 25 to 27,2000 responded to a strong interest in having peer-to-peer discussions among CEOs and senior staff on the state DOTs about their experiences in managing internal and external change. The transportation executives shared their experiences in three facilitated sessions, using a 'conversation circle' format. Sessions were organized around: Strategic Planning-Driven Initiatives; Workforce and Reorganization-Driven Initiatives; and Process and Program Delivery-Driven Initiatives. Workshop participants used the output of these discussions to identify research that would help state DOTs lead and manage their changing organizations. In addition to crafting research problem statements in the three subject areas, participants added a further category called 'Cross-Cutting Issues.'
总页数：	90p
报告类型：	科技报告