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原文传递 SMART: Operational Field Test Evaluation: Schedule Adherence Report; Final rept

题名：	SMART: Operational Field Test Evaluation: Schedule Adherence Report; Final rept
作者：	Wallace, R. R.; Tsai, Y.; Underwood, S. E.; Levine, J.
关键词：	Community transportation; Public transportation; Scheduling; Performance evaluation; Travel time; Trip distance; Buses(Vehicles); Passenger transportation; Customer services; Commuting patterns; Transit industry; Transportation planning
摘要：	Among the paratransit (termed Community Transit within SMART) performance indicators likely to be affected by SMART's implementation of automated scheduling and dispatch (ASD) is schedule adherence. Schedule adherence refers to a variety of measures, such as on-time arrival at a trip pickup point, associated with how well paratransit buses adhere to daily trip schedules. Such measures, then, serve as indicators of how well SMART adheres to trip times promised to customers during the trip reservation process. Derived from the processing of customer trip requests by customer service operators (CSOs) and schedulers using paratransit scheduling software, the daily trip schedules are distributed to paratransit drivers at the start of each work day.On these schedules, drivers record actual pickup times, actual drop-off times, etc., and these can be compared with the scheduled times to obtain measures of schedule adherence. This study evaluates SMART's performance on several key schedule adherence measures based on a sample of paratransit trips selected from these sheets. More specifically, this report characterizes SMART's schedule adherence performance on eight measures, with a particular emphasis on evaluating Trapeze TM -QV's effects on schedule adherence.
总页数：	26p
报告类型：	科技报告