摘要: |
THE LOGISTICS SERVICES INDUSTRY has taken on a new set of businesses with functions that were largely invisible just a few years ago. Once again, we're seeing individual entrepreneurs jumping in to fill the last-mile "niche" market that will exceed $45 billion this year according to Statista.com. When working with graduate and undergraduate students in supply chain management and operations classes, I'm often asked to list the elements that make for a successful small service business. Yes, there needs to be a good idea and an accessible market-such as last-mile delivery. Inexperienced, aspiring business owners arc often looking for a checklist of actions that can aid in getting funds and reduce the risk of failure. Experienced, successful business owners talk about the seven "must have" operational functions. First, you must have a plan or strategy that keeps you focused on the value-add that you provide. Don't get distracted into too many operations done in a mediocre way. Just be the best at what you do. |