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LABOR MANAGEMENT as a dynamic tool
| 题名： | LABOR MANAGEMENT as a dynamic tool |
| 正文语种： | eng |
| 作者： | ROBERTO MICHEL |
| 摘要： | Even with growing use of warehouse automation, it's the workforce that keeps fulfillment on track. From associates picking orders to a cart with direction from a mobile device, those on a voice-directed system, or an associate who is the "person" in a goods-to-per-son automation set-up, people remain essential to efficiently getting orders out the door on time. That makes labor management system (LMS) solutions increasingly important, even with the move to more automation. Add in the need to keep warehouse associates motivated and retained when warehouse labor remains challenging to find, and LMS and other solutions that keep an eye on labor productivity become essential. However, the solutions today are different than those a decade ago. They integrate with more systems, have mobile user interfaces and use advanced analytics. Overall, LMS today can move the needle on performance during the course of a shift, observes Jeremy Hudson, director of client services with Open Sky Group, a consulting firm that helps companies deploy LMS. "The key innovation we continue to see is mobility, mobility and more mobility," says Hudson. "Labor management was always intended to be real time, in terms of putting data into the hands of supervisors, but we continue to see the push to making that information more accessible. The other trend is the gamifi-cation of labor management, by providing real-time insights on user performance and putting that information in front of users to allow them to shift performance, potentially mid-day." |
| 出版年： | 2021 |
| 期刊名称： | Logistics Management |
| 卷： | 60 |
| 期： | 6 |
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