摘要: |
There's no doubt the COVID-19 pandemic changed the way people work, live and shop. What's becoming increasingly clear is that the trends accelerated in the last year-including the exponential surge in e-commerce and increasing adoption of omni-channel fulfillment-are here to stay.In particular, the explosive demand for last-mile delivery will continue to remain higher than normal. Delivery speed at low- to no-cost to customers has become a necessity for shippers, which means a smart last-mile network is imperative.With this in mind, strong relationships with less-than-truckload (LTL) carriers are now a key component in building that network. The increased expectations for last-mile delivery and more rapid placement of inventory has driven up demand for LTL services for delivery of relatively small, palletized freight. |