摘要: |
A colleague and I recently completed a webinar for city supervisors focused on innovation. The City of Henderson, NV, USA has been working to document employees' efforts during the pandemic, capture successes and lessons learned, and maintain momentum. Necessity prompted a lot of change, not only to adopt technology, but to revamp processes. Possible parallels exist to ITE as an organization, as well as similar potential for innovative transformations. As the world emerges from the pandemic, organizations will not be returning to pre-COVID status quo, and it is possible to harness the crisis-mandated energy and flexibility. |