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GET ALIGNED ON AUGMENT NEEDS
| 题名： | GET ALIGNED ON AUGMENT NEEDS |
| 正文语种： | eng |
| 作者： | CHRISTOPHER GROFF |
| 摘要： | Vehicles have never been more interdependent than they are these days. A small hiccup in one system can have a domino effect on others, leading to a multitude of issues that can give even an experienced technician pause. Even routine jobs have become increasingly more complex, making the need for sound and consistent processes increasingly important. This holds true whether we are diagnosing a drivability complaint or an alignment issue. The more data we can reference, gather, and analyze quickly and efficiently, the more likely we are to have successful first-time resolution for our customers, regardless of the concern. There are a variety of situations in which an alignment and/or wheel service may be performed. The customer may simply request an alignment, at which point our jobs as data gatherers begins. There are a few questions to ask at this point, such as: Why do you want an alignment? What symptoms are you experiencing and under what conditions are you experiencing them? Have you recently had any collision damage? The answers to these questions can help us gather the information we need to address customer concerns. |
| 出版年： | 2021 |
| 期刊名称： | Motor age |
| 卷： | 140 |
| 期： | 9 |
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