摘要: |
You say that a couple carriers are stating they can't pay your posted rates because the department of insurance (DOI) sets the prices, not the shop. Your question tells me a couple things: you're seeking information relative to your business, which is a good thing. Also, that it's important to know the laws, rules and regulations in your particular state. I immediately turned to Google to see if there was any information on this. I found links to the California Department of Insurance (CDI), but little specific information that could help. Further internet research revealed that this topic of California labor rates was addressed by the Society of Collision Repair Specialists' Repairer Driven News. What I gleaned from this information is that an insurer can pay the prevailing rate calculated through a good faith survey rather than a shop's posted rate. However, to do so they should have based it upon an accrual survey the insurer has conducted in the repairer's specific market area which reflects the rate the majority of shops, located in the specific market area, are charging. |