摘要: |
I am being positive. I have not been on a bus for over a year, but I have had my first and second (painless) vaccines, so I can start planning my future trips. My plans for 2020 were postponed to this year and my plans for this year will probably slip into next but I still feel positive. All my adventures by bus over the past decade have taken careful, even meticulous, scheduling, well in advance, and then have usually all been changed at the last minute. And now the government is promising hundreds of miles of new bus lanes in England, a cap on fares and, interestingly, services so frequent passengers will be able to turn up and go. I am not sure what that means. I am sure that the 95 route between Truro and Bodmin, a picture of which announced the government plans on the BBC website, is unlikely to be turn up and go-Anyway, I thought I would try to revisit my planned excursions, knowing that what I would probably find would bear little resemblance to the original routes and times I had in mind. I was curious to see how the pandemic timetables compared to those we enjoyed a little over a year ago and, not surprisingly, some are radically changed, often less frequent, some curtailed but there is still some semblance of a network. What has not changed, and continues to perturb me, is the variable standard of information available on the internet. Fewer operators and authorities produce hard copy timetables nowadays; we are all expected to be computer-literate but I am increasingly of the belief that bus websites are created by 17-year-olds, not 70-year-olds. Those responsible for advertising and marketing their services often seem to have forgotten that a third of their potential clientele are my age or older. One thing is abundantly certain to me: if information is not easily accessible and comprehensible, passengers will not return in great numbers and the industry will accelerate its downward spiral. |