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SPONSOR'S COMMENT
| 题名： | SPONSOR'S COMMENT |
| 正文语种： | eng |
| 作者： | Richard Jones |
| 摘要： | If there is one thing that unites us and epitomises our values as a nation, it's the care and understanding we show to those in society who are disadvantaged and need help and support. Kindness and generosity to others who are struggling shines through every day in every walk of life. I'm regularly humbled by numerous examples of colleagues and businesses in our own industry going to incredible lengths to help out friends, family and more widely when things aren't going well. People care here and it shows. As a director of a number of companies I regularly receive letters direct from customers thanking me for great service. But there are also, of course, those where we haven't done so well. The ones that hurt the most are when a customer who is vulnerable has become exposed to detriment and a corporate system has been too clunky or not focused enough to spot and help them before it happened. |
| 出版年： | 2021 |
| 期刊名称： | Automotive Management |
| 期： | Jul. |
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