摘要: |
Ensuring a fair and transparent environment in the showroom and online, as well as good outcomes for all customers, is a continual focus for Finance Companies and Motor Dealers. Customers want clarity on funding options when deciding to buy a car, and if they get this and good value for money, they will buy with confidence and return in the future. Most dealerships have achieved a seamless transition to the new FCA rules. How have they done this? By working with supportive finance providers like Black Horse. Following years of working together, our dealers have been able to align their business with FCA requirements. But more than this, it's kept them ahead of the curve and held customer satisfaction at the forefront of thinking. The development of 'rate for risk' models are also being seen in the wider market. This model will evolve but currently uses simple soft searches to align customers with an APR price that matches their credit profile. As a dealer, this allows you to provide finance for a wide variety of customers so you can best meet their needs - whatever they are. We're working with dealers to develop a rate for risk concept. |