摘要: |
You might ask how can we be so sure the consumer has shifted away from traditional or even partial online events? The kind of event where a letter is sent that then relies on the customer to call and wait'on hold'to speak to someone who can help them during their busy working lives? Simple, because as a full-service agency for the automotive sector, we run all types of events and measure all the results. The data shows the growing shift to self-serve digital events providing the easiest route through for customers, with even more now showing up for appointments than pre-pandemic levels. |