摘要: |
IT HAS BEEN ONE YEAR since State of Emergency orders began rolling out across North America concerning the COVID-19 pandemic. Stay-at-home directives that were originally scheduled to last weeks dragged into months as the global health crisis intensified. For the transit industry, the losses of the past year can be measured in several ways: Colleagues lost to the pandemic, significant drops in ridership and the near catastrophic reduction in revenues. While harder to measure, the blow to customer confidence, as well as the constant uncertainty, are ongoing challenges that could put recovery plans at risk. |