摘要: |
AS MASS TRANSIT MANAGEMENT LOOKS to future industry innovations in technology, there is a cautionary narrative associated with the scheduling knowledge base. The decades of innovation and progress made in computerized scheduling, automated runcutting and ros-tering has created a growing loss of the in-depth knowledge and understanding of these processes by the schedulers. There is a growing knowledge gap as it relates to the importance of scheduling and runcutting to the financial, operational and labor relations health of public transportation. This gap will continue to grow if the industry's focus remains on believing that scheduling software packages are the knowledge base and not the tool they were intended to be. The software is designed to augment, not replace, the required understanding and knowledge of the scheduler. |