Synthesis of Information Related to Transit Practices. Topic SB-32. Use of Agency Trip Agreements in ADA Paratransit Service Delivery
| 项目名称： | Synthesis of Information Related to Transit Practices. Topic SB-32. Use of Agency Trip Agreements in ADA Paratransit Service Delivery |
| 摘要： | Transit agencies must provide complementary paratransit service (to eligible people) under provisions of the Americans with Disabilities Act (ADA). In addition to providing ADA paratransit services for individuals, many transit agencies also provide specialized transportation to human service agencies through formal and informal agreements. The U.S. Department of Transportation�s ADA regulations at Appendix D to 49 CFR Part 37 describe these complementary paratransit �agency trips� as those �guaranteed� to a social service agency, where the social service agency makes riders� trip reservations and pays for transportation, as opposed to trips where the rider is the payor. The DOT regulations allow a transit agency to �negotiate any price it can� for trips meeting the agency trip description. As more transit agencies seek to implement these arrangements and contact FTA to provide examples, a synthesis study on the current state of transit industry practice is urgently needed. The objective of this synthesis is to identify and document current practice (1) whether and how transit agencies have negotiated and structured these local agency trip agreements with human service agencies to cover cost, meet mutual needs, maintain service quality and monitor for ADA compliance, and (2) how the transit agencies have also implemented local service policies, such as hand-to hand or door through door or other methods for individuals with disabilities who cannot be left unattended. The synthesis will provide examples from the industry on current policies and procedures. |
| 状态： | Active |
| 资金： | 45000 |
| 资助组织： | Federal Transit Administration |
| 管理组织： | Thomson Consulting |
| 项目负责人： | Garcia-Colberg, Mariela |
| 主要研究人员： | Thomson, Barbara S |
| 开始时间： | 20181016 |
| 预计完成日期： | 0 |
| 实际结束时间： | 0 |
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