摘要: |
Health care professionals seek to ensure access to health care services in a manner that meets the standards set out in the Institute for Healthcare Improvement�s Triple Aim (http://www.ihi.org/Engage/Initiatives/TripleAim/Pages/default.aspx): by improving the patient experience of care, improving the health of populations, and reducing the per capita cost of health care. The transportation sector seeks to improve mobility and access for many trip purposes, including work, shopping, social, and, importantly, health care. Effective transportation to health care services addresses the patient experience in traveling to and from health care and helps to ensure patient access to services that lead to better health outcomes. Successful collaborations between the health care and transportation sectors have emerged in communities across the country. Better understanding of these collaborations may benefit other communities. However, the complexities intrinsic to the transportation and healthcare sectors make collaboration between the sectors challenging.
The objectives of this research are to (1) develop a guidebook to help communities improve transportation to health care. The guidebook should serve three important audiences�the health care sector, the transportation sector, and other stakeholders�and help them lay the foundation for building effective relationships to improve customer-focused mobility services, and (2) develop a research plan that outlines future research priorities. |