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Tools and Techniques for Evaluating the Effects of Maintenance Resource Management (MRM) in Air Safety
| 题名： | Tools and Techniques for Evaluating the Effects of Maintenance Resource Management (MRM) in Air Safety |
| 作者： | Taylor, James C. |
| 关键词： | maintenance；management；resource；ects；tools；safety；ultimate；community；structs；development |
| 摘要： | This research project was designed as part of a larger effort to help Human Factors (HF) implementers, and others in the aviation maintenance community, understand, evaluate, and validate the impact of Maintenance Resource Management (MRM) training programs, and other MRM interventions; on participant attitudes, opinions, behaviors, and ultimately on enhanced safety performance. It includes research and development of evaluation methodology as well as examination of psychological constructs and correlates of maintainer performance. In particular, during 2001, three issues were addressed. First a prototype process for measuring performance was developed and used. Second an automated calculator was developed to aid the HF implementer user in analyzing and evaluating local survey data. These results include being automatically compared with the experience from all MRM programs studied since 1991. Third the core survey (the Maintenance Resource Management Technical Operations Questionnaire, or 'MRM/TOQ') was further developed and tested to include topics of added relevance to the industry. |
| 报告类型： | 科技报告 |
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