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原文传递 Test and Evaluation Plan: Screener Effectiveness of Monetary/Non-Monetary Incentives.

题名：	Test and Evaluation Plan: Screener Effectiveness of Monetary/Non-Monetary Incentives.
作者：	KLOCK, B. A.
关键词：	JOB ANALYSIS; MOTIVATION; PERFORMANCE(HUMAN)
摘要：	There is currently no set incentive program for the Transportation Security Administration to use to reward screeners, and little or no data has been collected that indicates whether an incentive program would improve threat detection or morale. This test and evaluation plan describes an assessment of monetary and non-monetary screener incentives based on Threat Image Projection (TIP) data to enhance screener feedback and detection performance. Only certified X-ray operators will participate. These operators are current security employees who are assigned to perform X-ray security monitoring on the TIP X-ray machines. TIP will randomly insert an image of a threat object into a passenger carry-on bag at the current ratio, as a means to assess screener threat detection performance. Two incentive programs will be developed and compared. One will include a monetary reward for screener performance at the end of each month. The other will include detailed and enhanced feedback to the screeners regarding their ongoing on the job performance. Further, the study will compare these incentive programs using both individual and team-based performance.
报告类型：	科技报告