摘要: |
As director of automated packaging solutions for Sparck Technologies in North America, Sean Webb runs the organization's U.S. operations, which has been working with a growing number of shippers that see automation as the answer to some of their most pressing order packaging fulfillment challenges. In this Leader's Q&A, Webb highlights some of the top trends taking place in packaging fulfillment right now, discusses the role that the e-commerce boom is playing in the supply chain and paints a forward-looking picture of the future of automated packaging. Q: What are some of the- key trends taking shape right how in the fulfillment packaging environment? A: Most people are familiar with the current e-commerce environment, where everyone is sitting at home pointing, clicking and ordering. They're very comfortable with it. Even my parents, who had always gone to stores, are now ordering everything they can from home. This has created a new business environment for a lot of fulfillment centers. It's extremely exciting, but it's also overwhelming. For example, what used to be a DCs peak season is now the "new normal," with peak season layered on top of that. This and other realities have made fulfilling orders a major operational challenge. In the past, companies would add more labor resources to solve the problem, but you just can't do that in this environment. |