摘要: |
THIRD-PARTY LOGISTICS (3PL) PROVIDERS HAVE BEEN widely reported as continuing to grow as companies seek to outsource the operations of shipping, warehousing, returns, and even packaging and fulfillment.The challenge for buyers of 3PL services has been selection, creating a mutually beneficial contract as well as governance during the contract term. As a former 3 PL provider and several times a buyer of these services, it has become apparent to me that early mistakes in the process of outsourcing can result in unplanned costs and, worse yet, service failures that hurt both parties as well as their mutual customers. |