摘要: |
The editorial staff of Logistics Management (LM) is proud to unveil the results of the "39th Annual Quest for Quality Awards." This year, our survey results yield 131 providers of transportation and logistics services that have received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. For nearly four decades, LM's Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. To determine the best of the best, qualified LM readers rate carriers, third-party logistics (3PL) service providers, and U.S. port operators strictly on the basis of service quality, making it the only survey of its kind in the market. To determine who wins the vote, LM readers evaluate companies in all modes and service disciplines, choosing the top performers in categories including motor carriers, railroad and intermodal services, ocean carriers, airlines, freight forwarders, third party/contract logistics services, and ports. From January through May of this year, LM and Peerless Research Group (PRG), a division of Peerless Media surveyed readers who are qualified buyers of logistics and transportation services. |