摘要: |
Shippers who find themselves stuck in the "we've-always-done-it-this-way" of thinking might be able to learn a few new tricks from an 80-year-old family-owned California olive company that recently partnered with a 3PL to realize some big-time benefits. Musco Family Olive Co. is the nation's leading provider of table olives from more than 450 California farmers and supplys a significant portion to private label sellers-which equates to ownership of a majority of the U.S. olive market. And with its growing volumes, the company knew it needed better efficiency to maintain service to customers and mitigate the impact of rising freight transportation costs. However, the problem was that Musco lacked a coordinated system for tendering outbound shipments, and its processes were consuming hundreds of hours of manual work every week. "As a family owned and operated business that's been around for more than 80 years, we had a lot of manual and outdated processes that just stuck around because it was how we had always done it," says Michael Lin, Musco's senior director of supply chain. This lack of coordination was leading to double- and even triple-brokering of loads. Some brokers would re-broker the freight to asset-based carriers, but that created concerns about chain of custody for the valuable foodstuffs. |