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题名: EXPERTPANEL
正文语种: eng
摘要: SPILETT:Allowing citizens to focus on the best (and most personalised) way to make their door-to-door journey, and not the vagaries of transport modes, operators and products, has to be the future transport vision that we aspire to. Interoperability and standards are going to be critical if a single consolidated charge and best value ticketing is to be provided for customers using these mixed multimodal services. This is especially the case as end-to-end journeys become more complex, with greater choice over first-/last-mile services. Pay As You Go (PAYG) has seen tremendous growth and adoption, but it does have challenges with inclusivity and has tended to be implemented with single operator scope. PAYG also has its limitations with high-cost tickets for rail, despite the recent increase in contactless payment limits. Long journeys and trips where pre-planning can offer savings can be catered for with an Account-Based Ticketing (ABT) system, where tickets can be assigned to a customer and then offset against PAYG journey events. We therefore need to see the industry being capable of sharing data through open standards so that we can separate the usage events (the 'taps' that start and end a journey) from the products and the payment/charge. Operators and authorities then have choice in how ticketing schemes across larger areas are managed. The usage events will drive calculations that determine the journey made and work out the best price, considering multimodal/operator products. How revenue should be apportioned across the operators providing the service can then be determined. Importantly, the usage experience for the customer can then remain the same, regardless of where and how they travel.
出版年: 2022
期刊名称: Intelligent Transport
卷: 6
期: 1
页码: 28-28
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