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The human element to system success
| 题名： | The human element to system success |
| 正文语种： | eng |
| 摘要： | Getting advanced warehouse automation and robotics configured and deployed effectively spans multiple considerations, starting with proper solution scoping against the order mix and factors like item dimensions, integration to warehouse management system (WMS) software, and strategies for adjusting the system to peak demand. With all these factors to consider, it can be easy to overlook how human workers will interact with and support systems, points out Colin Thompson, vice president of operations for Vander-lande USA, a global provider of warehouse automation solutions. "It's easy to forget the human side of the success of these systems, but it's people who are configuring the software, operating the goods-to-person (GTP) workstations, maintaining the solution, so without intelligent human input every step of the way, the automation doesn't really do anything on its own," Thompson says. Operations and maintenance managers, for example, need to reach consensus on the metrics that will govern a system's priorities, and help set up the metrics to watch, says Thompson. People in maintenance need to learn how to run simple troubleshooting procedures. GTP solutions such as shuttles that bring goods to workers, call for close attention to worker ergonomics, he adds. |
| 出版年： | 2023 |
| 期刊名称： | Logistics Management |
| 卷： | 62 |
| 期： | 1 |
| 页码： | 63-63 |
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