摘要: |
WHILE THE UNITED STATES POSTAL SERVICE (USPS) has seen mixed fiscal-year 2023 earnings results so far, a trio of parcel experts tells Logistics Management that the organization is making inroads. This positivity come on the heels of "Delivering for America," its 10-year strategic plan that was rolled out in March 2021 and focused on achieving financial sustainability and service excellence in order to meet customer and business needs. The plan takes an ambitious approach focused on helping the USPS get on solid financial footing, as the organization has been in the red over the last 15 years or so. John Haber, chief strategy officer for transportation and logistics services provider Transportation Insight, says that the USPS 10-year strategic plan serves as a roadmap to help guide its delivery performance, technology, and workforce to meet the constantly changing buying characteristics of both consumers and companies. |