摘要: |
The Commonwealth of Pennsylvania administers one of the most progressive senior citizen transportation programs in the United States. Funded by lottery proceeds and supplemental general fund revenues, the program funds 100 percent fare reimbursements to transit systems providing free off-peak rides to seniors on fixed route services. The program has multiple and compounding benefits, as seniors and persons with disabilities are encouraged to use lower-cost fixed route services, local public transportation operators benefit from increased revenues, thus encouraging them to expand their services and increasing mobility. Building upon the program's success in improving mobility for senior citizens and the financial condition of transit operators the Commonwealth is investigating identification systems as a tool to improve the program for users and operators and at the same time, streamline internal controls. While the primary objective of the study is to examine senior travelers, designing a system that would also serve disabled travelers under age 65 is also considered. Our research includes an evaluation and cost-benefit analysis of public transportation identification and fare collection methods and the role they play in providing effective transportation services from the perspective of seniors and persons with disabilities populations and public transportation operators. It also provides insights into current trends, challenges and successes associated with using identification systems to offer, track and fund transportation services for special populations. |