摘要: |
In August, Shelley Row, P.E., CSP (F)-leader of the Leadership\JE program and an established expert on insightful leadership-will host a FREE leadership training opportunity geared toward ITE District, Section, and Chapter leaders.The full details and registration information is below.Level-headed, analytical, detailed problem-solvers. Those are the frequently cited traits of transportation experts. Then those transportation experts become project managers, team leaders, supervisors, or leaders in their professional association. Seemingly overnight, the skills needed to be successful in these new roles shift dramatically.The skill gap is wider than you may think. During this session, discover the true nature of the "gap" and identify the most critical skills needed to successfully bridge it.Of the skills needed to bridge "the gap," communication skills are the most frequently cited. As a volunteer leader, you need to listen between the lines to motivate volunteers and grow new volunteers. Take time to learn simple but powerful listening skills so that you encourage involvement, diffuse tense situations, and hear all the voices in the room. |