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Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas.
| 题名： | Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas. |
| 作者： | knapp, s. |
| 关键词： | transit industry,public transportation,rural areas,urban areas/transportation systems, employees, compensation, personnel management, job retention, recruiting/ |
| 摘要： | This guidebook provides guidelines and tools to help providers of transit in rural and small urban areas make employee compensation decisions. These decisions are critical to the economic health of your organization and can provide the key to good customer service. Because labor costs make up the highest portion of your transit expenses, hiring and retaining employees are critical issues both in providing quality service and in managing your budget. As a public transit operator, you are challenged to provide high-quality transit services that are responsive to the needs of your customers and the community as a whole. These challenges can only be met if you have highly qualified and well-compensated employees; however, transit managers in rural and small urban areas often report being understaffed, particularly for drivers. Many such managers report that recruitment, retention, and turnover are among their most pressing concerns. We also provide background on the research conducted in developing the Guidebook. / Supplementary Notes: See also PB2002-102271. Library of Congress catalog card no. 2008906709. Prepared in cooperation with Transit Development Corp., Washington, DC. Sponsored by Transportation Research Board, Washington, DC. Transit Cooperative Research Program. / Availability Note: Also available on CD-ROM. Product reproduced from digital image. Order this product from NTIS by: phone at 1-800-553-NTIS (U.S. customers); (703)605-6000 (other countries); fax at (703)605-6900; and email at orders@ntis.gov. NTIS is located at 5285 Port Royal Road, Springfield, VA, 22161, USA. |
| 报告类型： | 科技报告 |
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