摘要: |
A friend of mine says: "Experience is recognizing your mistakes as you're repeating them." With the world turned upside down during the pandemic, and despite all the talk of agility and resilience, much of it proved illusory when stress occurred. In many cases, supply chains were shown to be brittle and unable to respond in a timely fashion, resulting in mass frustration and excess cost among producers, sellers, logistics service providers, and, of course, consumers.So, here we are now. The pandemic is in the rearview mirror and everything is back to normal, correct? What are the lessons we learned? What are the steps we took as a result of those lessons? And what changed during 2023?Well, it turns out not very much. In today's world of sound bites, snips of information, and the growing tide of misinformation, little seems to stick. Memories are short and the focus is largely on the here-and-now. As long-time freight transportation industry veteran Ted Prince says: "Institutional memory half-life is in nano-seconds." |