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MANY HAPPY RETURNS
| 题名： | MANY HAPPY RETURNS |
| 正文语种： | eng |
| 作者： | GARY FORGER |
| 摘要： | We're all familiar with the saying "may you live in interesting times." Depending on when it's said, the proverb can be interpreted as either a blessing or a curse.There's also the proverb-many happy returns. It's usually intended to wish someone a long string of future birthdays. However, many happy returns is now emerging as the proverbial blessing and a curse in the supply chain."Most companies look at returns as a necessary evil [curse] and don't treat them much better than you might expect," says Nick Vyas of the Marshall School of Business at the University of Southern California. But he insists that returns deserve more respect than that. In fact, returns and returns policies are actually an open door to ever higher sales and profits (blessing), especially in e-commerce. At USC, Vyas is the Kendrick executive director of the Global Supply Chain Management Institute and associate professor of clinical/data science and operations. |
| 出版年： | 2022 |
| 期刊名称： | Logistics Management |
| 卷： | 61 |
| 期： | 6 |
| 页码： | 42-47 |
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