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原文传递 Empowering the workforce with technology
题名: Empowering the workforce with technology
正文语种: eng
作者: Elliot Tabachnik
作者单位: FlixTech
摘要: IN TODAY'S RAPIDLY evolving transportation industry, technology has become a critical tool for improving operations and enhancing the customer experience. As a leader in the market, FlixBus is leveraging technology to stay ahead of the competition and is empowering its workforce to deliver a superior customer experience. We have been working on implementing systems to support our workforce communication, increase efficiency and provide real-time access to important data and information when it comes to making quick decisions. All of this is based on technologies that we have been working with and developing to ensure a better customer experience and smoother operations. E-learning platforms play a key role in helping our workforce to transition into new technologies and features that they face. So, let's dive into a few of the technological key areas that our workforce deals with, daily.
出版年: 2023
期刊名称: Intelligent Transport
卷: 7
期: 2
页码: 4-6
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