原文传递
Putting the people of Istanbul at the heart of metro services
| 题名： | Putting the people of Istanbul at the heart of metro services |
| 正文语种： | eng |
| 作者： | Ozgur Soy |
| 摘要： | Metro Istanbul is Turkey's largest urban rail system operator. The system consists of 18 lines – spanning 207.72km in length – 210 stations, 1,015 vehicles and serves nearly three million passengers every day. Our goal is to provide a perfect travel experience, and one of our main priorities is to treat our passengers as guests, rather than customers. In order to measure our passengers' satisfaction, we conduct an annual Passenger Satisfaction Survey through an independent research company. |
| 出版年： | 2023 |
| 期刊名称： | Intelligent Transport |
| 卷： | 7 |
| 期： | 1 |
| 页码： | 27-30 |
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