摘要: |
The Federal Railroad Administration (FRA) is implementing a collaborative problem-solving approach to improving safety. The Confidential Close Call Reporting System (C3RS) is a human factors-based approach that is designed to reduce the accident rate more quickly--a rate that declined markedly until 1985, but which has remained stable since then. The assumption driving C3RS is that technology and process innovations are approaching the limits of their capacity to improve safety, and that human factors-based solutions need to be added to the technology/process mix if substantial safety improvement is to occur in the future. C3RS-like programs have proved themselves in other industrial sectors, but their use in the railroad industry is novel. |