摘要: |
The ever-increasing amount of information needed to diagnose and repair today's complex vehicles can be a challenge. In fact, it's "akin to sucking water out of a 3" fire hose," said Gary Smith, owner of DiagNation, who pointed to the need for continued education, as well as collaboration, during his keynote speech, "Signals intelligence: a new breed of technician is born," at the Automotive Training Expo, produced by the Northwest Auto Care Alliance April 1-3 in Seattle. (View the Motor Age video here: youtu.be/dtF4q-gvonY) "Even up to the 1980s, technology moved at a pace the average human could absorb, internalize, learn, and apply," Smith noted. "We are way beyond that with automotive technology today. We're moving in quantum leaps, and what that means is that every dedicated automotive professional in this room must study unceasingly and be willing to move with that technology. We have to pick up our pace and get more serious about learning the down and dirties about how the electronics work in these cars." Drawing parallels to the military intelligence world, Smith likened technicians and service writers to various positions in that discipline. |