摘要: |
Startup cement hauler Xcel Bulk Logistics (XBL) had just completed the whirlwind acquisition of 1845's commercial bulk division assets but wasn't granted the company's McLeod software license, leaving the now-transitory 1845 management team scrambling to run a 130-truck operation on paper and Excel spreadsheets. So they worked 18-hour shifts, only tagging in and out for a few hours of rest before returning to the office, to ensure every customer was properly invoiced, and every driver fairly compensated. Randy Plotner, Xcel's vice president of business development who came over from 1845, called the experience "harrowing," and his team's efforts "unbelievable"-but everyone outside their bubble was blissfully unaware. |