摘要: |
IN the competitive industry of fuel marketing and distribution, where profit margins can be slim, customer retention and satisfaction can go a long way toward sustaining a successful and thriving business. This is why more distributors are ditching their old tanks in favor of modern fuel storage solutions-an investment that, for many, has proven to pay dividends over time. While the initial cost of a new tank tends to increase in relation to its quality and features, many customers will gladly pay a small premium for the benefits associated with modern tanks. Here are a few ways switching tanks can benefit customers, as well as the bottom line. First impressions are key. When a new customer needs a tank, they generally need it quickly, as fuel seems to be the last thing they plan for in most cases. By partnering with a manufacturer that stocks and quickly ships tanks to you, lead times can be reduced and your customers' experience will be a positive one. Some manufacturers keep ready-to-use tanks and accessories in stock and available for speedy delivery in three or four business days or less, cutting delivery for the customer as well as setup and labor costs for the fuel distributor. This also means fewer tanks needing to be kept on hand, which means less capital tied up in customer-ready tanks. |