摘要: |
Required OEM safety inspections are the single biggest point of friction I see in the industry. You're absolutely right that many of the automakers don't adequately define "collision," often leaving shops stuck in the middle when trying to follow OEM procedures but getting pushback from insurers. In some cases, the educated shops that recognize the need to do these safety inspections are being told that a dealership or an OEM-certified shop says the inspections are not necessary. I've been saying for several years that we need to develop more clarity on this subject, if only to remove the friction I'm seeing. When General Motors (GM) overhauled its safety inspection requirements in 2021, it absolutely offered some help. While GM previously had a long list of such inspections it required "after any collision," it now says most inspections are necessary only after "any collision that exceeds minor outer body panel cosmetic distortion." GM also helped by providing some information on why certain inspections are needed. |